1. Information We Collect
When you use our website, we may collect the following information:
- Reservation details: Name, email, phone number, date, time, party size, and any special requests you provide through our reservation form.
- Contact form submissions: Name, email, subject, and message content.
- Usage data: Pages visited, time on site, and general analytics data collected through cookies (see below).
2. How We Use Your Information
- To process and manage your reservations.
- To respond to your inquiries submitted through the contact form.
- To send you reservation confirmation emails and/or SMS messages when you opt in.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data only with:
- Service providers (e.g., email delivery via Resend, SMS delivery via Twilio) strictly for transactional notifications.
- Legal authorities if required by law.
4. Data Storage & Security
Your data is stored securely in Google Cloud Firestore. We use industry-standard security measures including encrypted connections (HTTPS), server-side authentication, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We may use essential cookies for admin session management and optional analytics cookies (Google Analytics) to understand how visitors interact with our website. You can disable cookies in your browser settings at any time, though this may affect certain site functionality.
6. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for communications at any time.
To exercise any of these rights, contact us at hello@desinorth.ca.
7. Third-Party Links
Our website may contain links to external sites (e.g., Google Maps). We are not responsible for the privacy practices of third-party websites.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
9. Contact Us
If you have questions about this privacy policy, reach out to us: